![]() Microsoft has received reports of an issue where Windows updates released Octo( KB5031356) fail to install. The October 2023 security update might fail to install Server: Windows Server 2022 Windows Server, version 1809 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012.Client: Windows 11, version 23H2 Windows 11, version 22H2 Windows 11, version 21H2 Windows 10, version 22H2 Windows 10, version 21H2 Windows 10, version 1809 Windows 10 Enterprise LTSC 2019 Windows 10 Enterprise LTSC 2016 Windows 10, version 1607 Windows 10 Enterprise 2015 LTSB.If you need support to resolve this issue, go to, and select Windows. For devices covered by Recommended Troubleshooting, a user-initiated troubleshooter will be available in the coming weeks. Resolution: You can resolve this issue by downloading and executing one of the files listed in the article KB5034510 Printer Metadata Remediation Tool – December 2023. If this is the case, some or all of those extended functions might not work. However, this issue might affect associations with other manufacturer-supplied printer apps used to extend basic printer capabilities. Printers on the device will continue to use the expected drivers for printer operations. In most cases, it should be possible to use the printer as expected, including queueing printing jobs, as well as other features such as copy, scan, or fax. Note: Our investigations indicate that this issue is not caused by an HP update. Double clicking on a printer displays the on-screen error "No tasks are available for this page".Printers may show LaserJet M101-M106 model information regardless of their manufacturer.Some Windows devices are installing the HP Smart app. ![]() Microsoft is investigating this issue and coordinating with partners on a solution. Some issues related to printer configurations are being observed on Windows devices. Printer names and icons might be changed and HP Smart app automatically installs
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